I surrender - Articulate Presentation

[mledford]

First let me say I believe Joomla LMS can be a viable option for me. I am posting this here in hopes of not only recieving help myself, but allow others the opportunity get the information should they ever have the same problem.

Here is my issue.

I have installed the latest trial version, installation was a success with the only problem being the ionloader on a godaddy server. That problem was resolved in short order.

I have created a course with a scorm learning path. All I want to do is load a Articulate presentation with a quiz which is 14mb in size. Yes I originally recieved the upload size error which I quickly fixed.

So In learning path/SCORM I have created a new learning path, uploaded a *.zip file of the articulate scorm presentation. All settings are simple, Gradebook=yes, squezzbox=yes, navigation=hidden, etc..

When I try and lauch the presentation, I show the loading, then I get an error saying "page not found". I've been working this problem for 2-days now because I'm one that tries to hack it out, learn on my own sort of speak.

So I surrender, I believe I am doing everything right. Any help would be appreciated. Before I can commit to this product, I have to ensure I can host a Articulate presentation.

I'll also add the Articulate Presentation was published in SCORM 1.2, I can publish in 2004 but from what I read SCORM 1.2 should work.

Thanks in advance...

[Su_]

Possibly your SCORM wasn't fully unpacked due to resources limitation on your server. Try to increase 'memory_limit' PHP configuration variable, set it as x2 or x3 of your SCORM size, i.e. if your SCORM is 50Mb, set 'memory_limit' to '100M' (this is set in php.ini file - to learn its location please enter backend -> Help -> System info -> PHP information -> 'Configuration File (php.ini) Path')


Here is a post with a possible workaround: http://www.joomlalms.com/forum/showthread.php?p=9314
the idea is to decrease scorm zip file size by removing big files from it and after that manually copy them using FTP into appropriate folder (all scorms are unzipped into folder configured in JLMS config -> tab 'files')

Another suggestion: if your scorm zip file contains a nested folder and all scorms files located in nested folder (e.g. scorm1.zip contains a folder 'scorm1' with all the files in it), then try repacking the zip file and place all scorm files to the root of the zip without the nested folder.

If you still encounter problems, please submit a ticket to our helpdesk and provide your scorm package (please do not post it to helpdesk system (it won't be delivered, as there's a size limitation for attachments), just upload on your server and provide a download link). We will test if it works correctly.

[mledford]

Thanks for the response, I will look into this and will get back to you.

[mledford]

Negative, for some reason this is not working out for me. I will submit a trouble ticket with a link to my scorm presentation.

Thanks for the help

[mledford]

OK, I am still having problems. I have not submitted a trouble ticket because the training material I am trying to post is material which is proprietary to my company and I do not desire to have it public. If you absolutely have to have a file, I can create a test presentation, it'll just take me a few more days.

Here is what I can tell you, the *.zip file 19MB in size. Published in Scorm 1.2 via Articulate. The zip only contains folders and files (no additional *.zip files inside)

php5.ini is set to:

post_max_size = 64M
upload_max_filesize = 96M
memory_limit = 96M

Again, I have created a learning path chosen SCORM. I select the '.zip' I have FTP'd into my Joomla media folder. Once I do this and save the learning path, I can go verify the '.zip' has unzipped itelf in my jlms/scorms folder.

Here is what I have found, the link from the learning path file does not point to the jlms/scorms folder created. When the squeezbox opens, I get a circular loading deal, then page not found.

Unless I can get some real information about this, I may have to just write this off. I have tested this EXACT Scorm presentation using Moodle, Docebo, Dokeos, and eFront; with absolutely no problems. Another reason I am hesitant to give my presentation away. It works with all other LMS(s) I have tried thusfar.

[mledford]

Any additional help?

[mledford]

I'm submitting this to close the matter, I have submitted a trouble ticket and hope to resolve under that approach.

Thanks

[Su_]

This is a strange problem as we haven’t experience problems with Articulate. Will solve this problem via helpdesk.

[Vjrey]

I am new with Joomla and I am seeking opportunity to apply it to my new establish website. I looked around and it seems you guys is trying to fix problem. May I can relate on the later part, I am still in the process of learning Joomla.
Thanks!

[dn0616]

I too am experiencing this same problem with several different packages of various sizes, and origins.

So far, I have not been able to get any SCORM package to launch. The packages are in fact unpacking - but when launched in any configuration I receive Page Not Found errors...

If there was any solution to please post.

Thank you

[tomcat]

i use articulate and the lms without issue.

Do you have any SEF program installed or enabled?

[flashvideo]

Explained very well and good links to it. Congratulations and thank you very much.

[andreas]

I trust the guys at JoomlaLMS will sort the above problem. But I am a curious person....

Is it the SEF issue that caused the problem, as Tomcat suggested?
Is it a godaddy issue?
Is there a need to install the newest 1.7 version?

Thanks for keeping us informed, as this seems to be a troublesome issue....

[armoorefam]

When I try and lauch the presentation, I show the loading, then I get an error saying "page not found". I've been working this problem for 2-days now because I'm one that tries to hack it out, learn on my own sort of speak.

...

The problem is with GoDaddy. They do not allow slash arguments but SORMs require them. I am hitting the same wall with one of our projects with an LMS hosted on GoDaddy.

:(
Tammy Moore