Conference windows doesn't show up.

[reiuno]

I've install Joomla LMS on my server and made a new course named 'Moose Inc.'.

I tried to use 'Conference' but conference window doesn't show up after I pushed 'Enter' button. After I pushed 'Enter' button, new windows shows up and closed automatically.

I have Flash Media Server provided by hosting service company. The provided URL of Flash Media Server is here.
------------------
rtmp://psylo.fms.heteml.jp/
------------------

I input that URL in the configuration::conference page in the back-end site.

I prepared an account to test the conference.
ID: forum
PW: forumforum
http://psylo.heteml.jp/Joomla/


Please give me suggestions to work conference function correctly.


Best regards.

[den]

Do you upload FMS application to the FMS account provided by your hosting service company? You can find it in the file media_server_application.zip of the PRO/Trial package.
1. You should create application 'jlms_app' in the FMS account
2. You should upload all files diskSpaceLimit.asc, EventDispatcher.asc, main.asc, PElemTools.asc, PRecorder.asc to the application folder.
3. You should create empty folder 'streams' in the application folder.
4. You should create empty folder '_definst_' in the folder 'streams'.

[reiuno]

Thanks, I've done 1 to 4 as you mentioned, but still it doesn't work. The server status is green, which I think is fine. Could you give me further advice?

Directory, files and permissions which I've uploaded is following:
/app (FMS top directory.)
+jlms_app/ [707]
+main.asc
+diskSpaceLimit.asc
+EventDispatcher.asc
+PElemTools.asc
+PRecorder.asc
+streams/ [707]
+/_definst_ [707]



Do you upload FMS application to the FMS account provided by your hosting service company? You can find it in the file media_server_application.zip of the PRO/Trial package.
1. You should create application 'jlms_app' in the FMS account
2. You should upload all files diskSpaceLimit.asc, EventDispatcher.asc, main.asc, PElemTools.asc, PRecorder.asc to the application folder.
3. You should create empty folder 'streams' in the application folder.
4. You should create empty folder '_definst_' in the folder 'streams'.

[den]

I can't understand how and where you can set [707] permissions. I never see FMS account with such function. Can you create application in your FMS account?

Can you provide access to your FMS account for me? (PM)

[njac_philau]

Hi,

Just would like to know if we could install JoomlaLMS 1.0.4 with Joomla 1.5?

Please advise.

Regards

[den]

Yes, you can install JoomlaLMS 1.0.4 on the Joomla 1.5.
Remember to enable 'Legacy mode' plugin before installation.

[jbrewer]

I recently purchased JoomlaLMS and setup an influxis.com account

I've uploaded the new application

I've setup the Conference

I get no connection and am having problems.

Who can I turn to for live help or setup help with this? If need, email me offline

Joe Brewer

[den]

Do you have red or green led on the 'Enter to conference' page?

Check points listed below:

Do you upload FMS application to the FMS account provided by your hosting service company? You can find it in the file media_server_application.zip of the PRO/Trial package.
1. You should create application 'jlms_app' in the FMS account
2. You should upload all files diskSpaceLimit.asc, EventDispatcher.asc, main.asc, PElemTools.asc, PRecorder.asc to the application folder.
3. You should create empty folder 'streams' in the application folder.
4. You should create empty folder '_definst_' in the folder 'streams'.


If you still have problems, contact me via PM and provide access to your site and influxis account (i will check your settings)

[randhir.ims]

Hi Den

Iam using influxis shared hosting, I followed all steps suggested by you, but still the conference window doesnt show up. Let me know when I should login to share my Login and pwd. with you for trouble shooting.

Regards
Randhir

[den]

Is the led on the 'Enter conference' page red or green?
Also check if the 'Flash server URL' JoomlaLMS configuration option is correctly configured. (i.e. if you use your own influxis account it should be written with the trailing slash at the end - 'rtmp://host.com/'; if you use account provided by us - without trailing slash - 'rtmp://host.com/xxxxx_')
You can PM me your details and I will check (I need administrator access of your site and access to influxis account panel).

[den]

'Referring domains' option should be disabled at the influxis account configuration. To set the list of domains which can access Conference application you should edit the main.asc file of the 'jlms_app' application and check the line 22.

[jbrewer]

I need some help with the conference. I have the flash media server account at Influxis, and setup the account in the configuration as suggested.

I've uploaded the files to the Influxis account

I still get a red circle, and no conference on our paid system.

Help...

Joe Brewer

[den]

Can you send me Admin + Influxis account infomation via PM? I will check your settings.

[Wapples]

Are you implying we edit line:

this.domainList = new Array( "http://www.yoursite.com", "http://yoursite.com", "*");

to include our domain: so,

this.domainList = new Array( "XXX", "XXX", "*");

then why would you say,

'Referring domains' option should be disabled at the influxis account configuration. .

That makes no sense at all.

I have had the problems as the above purchasers.
I had to enable mootools the javascript libraries from the LMS configuration. This was not listed as a step...

[Su_]

If you are implying we edit line:

this.domainList = new Array( "http://www.yoursite.com", "http://yoursite.com", "*");

to include our domain: so,

this.domainList = new Array( "XXX", "XXX", "*");

If you want to limit the usage of your application to an exact domain, then edit it as follows:
this.domainList = new Array( "http://domain1", " http://www.domain1", "http://domain2", " http://www.domain2");
"*" - means that any domain can access your application.

then why would you say,


---Quote (Originally by den)---
*'Referring domains' option should be disabled at the influxis account configuration.* To set the list of domains which can access Conference application you should edit the main.asc file of the 'jlms_app' application and check the line 22.
---End Quote---
That makes no sense at all.
'Referring domains' – you can find this option in Influxis account settings, it should be disabled as any custom application will not work using it. Our application has its own ‘domain restriction’ code (which you have already edited) and it is not necessary to use Influxis setting.

I have had the problems as the above purchasers.
This thread was created about 1 year ago, we haven’t experienced much problem last time, please check our answer in the ticket.

[marquez_jluis]

"Is the led on the 'Enter conference' page red or green?
Also check if the 'Flash server URL' JoomlaLMS configuration option is correctly configured. (i.e. if you use your own influxis account it should be written with the trailing slash at the end - 'rtmp://host.com/'; if you use account provided by us - without trailing slash - 'rtmp://host.com/xxxxx_')"


This solve my problem... why not the JoomlaLMS team put this point in the videoconference FAQ?


It's VERY IMPORTANT!!!!