Decrease
Reset
Increase

JoomlaLMS Learning Management System - Support Forum


Go Back   JoomlaLMS Support Forum > JoomlaLMS > Installation & Configuration

Reply
 
Thread Tools Display Modes
  #1  
Old 04-08-2012, 08:58 AM
ayat ayat is offline
Junior Member
 
Join Date: Jul 2011
Posts: 10
Default Remove broken files error in joomla 1.7 trial pakage

i have Remove broken files error when i try install trial version in my current sever that joomla 1.5 page work know how can solve it
Attached Images
File Type: jpg Untitled.jpg (8.9 KB, 4 views)
Reply With Quote
  #2  
Old 04-09-2012, 01:07 PM
Helga_13 Helga_13 is offline
JoomlaLMS Support Team
 
Join Date: May 2010
Posts: 844
Default

Please install JoomlaLMS using joomlalms_helper.php as described here http://www.joomlalms.com/lms-help/ad...tallation.html. Before the installation please enter your site admin area->System information -> directory permissions and check that all the listed folders are writable.

If the Remove broken files link in joomlalms_helper.php doesn't work - please remove the following folders manually via FTP: administrator/components/com_joomla_lms and components/com_joomla_lms. After removing these folders try installing JoomlaLMS again.
Reply With Quote
  #3  
Old 04-09-2012, 01:10 PM
ayat ayat is offline
Junior Member
 
Join Date: Jul 2011
Posts: 10
Default

thank helga
i fixed it thanks alot

but i have anther problem

joomlalms component not appear in back end when i try to edit setting in component
Reply With Quote
  #4  
Old 04-09-2012, 01:31 PM
Helga_13 Helga_13 is offline
JoomlaLMS Support Team
 
Join Date: May 2010
Posts: 844
Default

Sometimes this happens when our trial is installed on certain servers - we are working on solving this issue. Here is a temporary solution for this issue:
Before installing JoomlaLMS you need to first copy the license file joomlalms.txt in the folder where you plan to install JoomlaLMS and after that place installation package there and install JoomlaLMS.

But as you have already tried to install the component the temporary solution won't work and you need to clear broken records in the database.

Here are the steps to solve the problem:
1) Uninstall JoomlaLMS
2) Open your database management tool (e.g. phpmyadmin) and manually remove all occurrences of JoomlaLMS in jos_menu and jos_extensions using the following queries:

SELECT *FROM `jos_menu` WHERE `link` LIKE '%joomla_lms%'
SELECT * FROM `jos_extensions` WHERE `element` LIKE '%joomla_lms%'

After you use these queries - replace the table prefixes (jos_) with the actual ones, after the queries return any records - delete them.
Once you clean the jos_menu and jos_extensions tables - copy the license file to the folder where you wish to install JoomlaLMS and try to install JoomlaLMS again.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 11:38 PM.

RSS