Installation Issues

[equinoxpeople]

I am trying to install the Joomla LMS trial and I am having a heck of a time.

I have intalled all of the prerequisites and have tried both installation methods.

If I use the helper file I get this screen (see attachment)

If I try to install the component it goes back to the main Joomla Admin screen and nothing installs.

Please help

[Helga_13]

Please submit a ticket to our helpdesk and provide Joomla superadmin and FTP access to your site and we will try to solve this issue.

[rburroughs]

I'm trying to install the trial version for Joomla. I am using Joomla v2.5. I get the same issue when trying to install. It looks like the component installs but it just goes back to the main joomla admin page and nothing is installed

[Helga_13]

Please make sure Ioncube loader is installed correctly as described here http://www.ioncube.com/loader_installation.php.

Also if you install JoomlaLMS using the second method http://www.joomlalms.com/lms-help/ad...lation.html#q2 please check the following:

1) Make sure that all folders in Admin BackEnd -> help -> System Info -> Directory Permissions are writable;
2) Make sure that the folders listed in the JoomlaLMS configuration -> tab 'files' are configured and writable;
3) 'upload_max_filesize' and 'post_max_size' PHP settings (this is set in php.ini file - to learn its location please enter Backend -> Help -> System info -> PHP information -> 'Configuration File (php.ini) Path') - must be more than the installation file size;
4) 'max_execution_time' and 'max_input_time' PHP settings - set in seconds. If uploading and processing the file takes more time than is specified here, the uploading process can be interrupted;
5) 'memory_limit' PHP setting - the .zip uploading and unpacking process can be interrupted if the allocated memory is not enough.

If this doesn't help please submit a ticket to our helpdesk providing Joomla superadmin and FTP access to your site and we will try to offer another solution.