JoomlaLMS Support PolicyJoomlaLMS technical support and software updates are included into our annual license price.
What is included into support and software updates:
General conditions:We are based in Europe and consult in English. Our time zone is GMT+2. If you are looking for local support in your region, please view the list of our distributors.
Our response times:We process support requests from 7AM to 8PM GMT/UTC Monday through Friday.
Our AVERAGE response times:
Our MAXIMUM response time is 2 business days.
The ways to contact us for technical support:
When submitting a request, please submit it to one source only!
If you don't find the above terms suitable for you, please feel free to contact us to discuss a custom support plan for you.