FAQ

Check our FAQ before adding questions.

Pre-sales questions

Joomla! is one of the most powerful Open Source Content Management Systems on the planet. It is used all over the world for everything from simple websites to complex corporate applications. Joomla = Joomla CMS.

Please visit www.joomla.org to get to know more about Joomla and download the latest updates.

Yes. We offer Joomla installation service. The prices can be found here:

http://www.joomlalms.com/buy_now/

JoomlaLMS is a learning management system. JoomlaLMS is based on Joomla (Joomla CMS - content management system) platform and it is a component for Joomla. This architecture helps our system to stay highly secure and very convenient when building E-learning websites.

By our present license policy LMS license users are registered users on your site who are enrolled into at least one course in JoomlaLMS, i.e. LMS license users = LMS Students. Only students are counted in the license. Administrators, teachers, regular registered users are not counted.

1.Advanced reporting feature (global)

A set of advanced reports that present statistics on a system level, for all courses at the same time. In the Advanced reports you can view the information on access to courses (the number of times students accessed different courses), course completion (which user completed which course and when) and user grades (info from all the Gradebook sections of all courses where this user is enrolled).

2.Documents: folders permission feature

Opportunity to set different types of access to different folders in the course Documents section depending on the user role (e.g. allow students to manage documents in a particular folder)

3.LMS custom user roles and permissions

You can edit the user roles permissions e.g. if you would like to only allow teachers to work with assigned user groups only, and create custom user roles (for example two different Teacher roles, one with a wide range of activities available and the other with a more limited set).

4.FrontEnd user management (incl. 'Organizations' feature)

‘Organizations’ or restricted groups are the groups of users that are independent from other JoomlaLMS users. They have their own courses that other users can’t view, their own teachers and CEOs etc. On the other hand the users of ‘organizations’ also can’t view or use courses in other restricted categories that aren’t assigned for this group.

5.Global Question Pool feature

Global Question Pool is a repository for questions which can be imported not only to the quizzes in a particular course, but also to quizzes in any course within the LMS.

6.Recurrent payments (PayPal Standard only)

It is possible to configure automatic recurrent payments, with or without free trial period, which will take place regularly unless the customer cancels the subscription before the end of the billing cycle.

The most recent version of JoomlaLMS is compatible with Joomla 1.5.x, 1.7.x, 2.5.x, 3.0.x, 3.1.x, 3.2.x, 3.3.x, 3.4.x, 3.5.x, 3.6.x.

JoomlaLMS Professional version is branding free. JoomlaLMS Standard version comes with JoomlaLMS branding - the branding in the JoomlaLMS FrontEnd can be removed on the paid basis. For more detailed information please visit our branding removal policy page.

A side by side comparison of Joomla! LMS solutions can be found in the article JoomlaLMS Guru LMS vs King LMS vs Shika LMS

Please find the links to iTunes and Google Play Market here.

The difference between JoomlaLMS and Moodle is explained in the article JoomlaLMS and Moodle Comparison [Updated].

OFFICIAL JOOMLALMS MOBILE APP:

  • Is listed under the JoomlaLMS name and icon;
  • Requires entering the website URL where JoomlaLMS is installed;
  • The color scheme and logo are applied automatically

JOOMLALMS BRANDED APP

  • Is listed under your company’s name and icon;
  • Has all the features of the JoomlaLMS Official Mobile App plus customized functionality can be developed on demand;
  • Has its own listing on Google Play Market and iTunes (can be listed either under yours or JoomlaLMS account*).

*If you don’t want to place your mobile app under JoomlaLMS account, you can create your own Google Play market and Apple store accounts (just to let you know, the accounts are paid and the submission can take up to one month). If you are interested in knowing the details, please contact us and we will send you the instructions.

Fast Track is the simplest way to launch your eLearning project. Please read the article ELearning Project Launch is Easier than Ever Before! for more information.

JoomlaLMS 2.0.3 is available in English, German, Russian, Spanish, Italian, Hungarian.

Current customer support

For example, the customer has used 100 users license for 4 months and wants to upgrade to 500 users:


100 users = 299 USD
500 users = 599 USD

Variants of upgrade:

1). With usage period extension:

4 month of usage = 100 USD
299-100=199 USD left on account
199 USD goes to credit the amount

The customer pays 599 (new 500 users yearly license) minus 199 USD (left on account), and we provide the customer with 12 months 500 users license.

2). Without usage period extension:

4 months of 100 users license usage = 100 USD
299-100=199 USD left on account
8 months of 500 users license = 400 USD
199 USD goes to credit the amount

The customer pays 400-199 = 201 USD. We provide the customer with 8 months of 500 users license.

After choosing the variant of upgrade please contact us so we can calculate the upgrade amount for you and provide you with further instructions.

It won't take more then one business day to make a new one for you.

To have license for two different domains (i.e. joomZZZ.com and EEE.com) you need to buy two licenses.

For testing purposes you can use trial version or request to include your test subdomain to your license.

Please use our Custom Payment section in JoomlaLMS web-shop:

http://www.joomlalms.com/buy_now/
In the custom payment section please enter the necessary amount and click the 'Add to Cart' button. To complete the order click the 'View cart' button. At the 'Shopping Cart' page specify your domain name and in the order comment box leave the information what the payment is for and proceed to checkout.

Perpetual license for JoomlaLMS will cost you as a four years' fee and will include one year free support and maintenance. After a year time you will need to pay 15% of perpetual license price per year for getting regular updates independently from the number of LMS users. The maintenance fee is optional, if you don't pay it, you won't get regular updates of JoomlaLMS but your JoomlaLMS license will be valid.

To pay for perpetual license login at the www.joomlalms.com. Enter our JoomlaLMS web-shop:

http://www.joomlalms.com/buy_now/
Select the LMS license you need, choose the number of users from the drop-down menu (e.g. 5000 users) and check the 'Perpetual license' box. Click the 'Add to Cart' button. To complete the order click the 'View cart' button. At the 'Shopping Cart' page specify your domain name and proceed to checkout.

When 30 days remain before the license expiration, a link for renewal automatically appears in your Members Area at http://www.joomlalms.com/. To pay for license renewal please enter your Members Area and click Prolong or change your license package link which will redirect you to the payment page.

Note: to access the necessary Members Area you need to log in at http://www.joomlalms.com/ using the same login details which were used when the initial order was made. If it is not possible in your case, please contact our support team.

When making custom versions for clients we always try to meet individual customer needs.

Both Standard and PRO license owners can order custom development from us. Normally, the custom code developed by us for Standard license owners will belong to JoomlaLMS; custom code developed for PRO license owners will belong to the client. Special cases can always be discussed with us. If you have Professional version (which comes with open source code) all custom development done by you will be your property. We can also support custom versions when updating to a new version.

To create a JoomlaLMS link in your Front End menu you need to configure the Joomla menu.

Enter your Joomla site Back End -> 'Menus' -> 'Main menu' -> Click 'New' button at the top right of the page -> Select 'JoomlaLMS' in the 'Internal link' list -> Enter a name for the menu item and click 'Save' button. After this you will see the link to JoomlaLMS on your front page.

To create a user with teacher rights you need to enter your Joomla site Back End as administrator. Select 'Components' menu -> 'JoomlaLMS' -> Users Management -> Click 'New' button -> select a Joomla user and set the necessary role for them. Click 'Save' button.

You have entered the Back End. Creating a course is a FrontEnd teacher function. To create a course you need to login with teacher rights at the Front End. Then click JoomlaLMS menu item and there you will see a 'new course' button.

After paying for license renewal please download your new license file from your MembersArea at www.joomlalms.com and replace the old license file (it is located in your site folder where Joomla is installed) with the new one.

JoomlaLMS software updates are free for the license owners. To upgrade/update your system follow these steps:

1. Backup your custom languages.
2. Backup your video conference uploads. Video conference uploads are located in components/com_joomla_lms/upload/ on your server.
3. Save the custom code modifications done in the old system (if any).
4. There are two ways to reinstall your system.

  • The first way: uninstall JoomlaLMS and install the new package using native Joomla CMS installer. To learn how to do it clickhere
  • The second way: uninstall JoomlaLMS and install the new package automatically using JoomlaLMS installer (joomlalms_helper.php). To learn how to do it click here

5. Apply custom code modifications. DO NOT REWRITE NEW INSTALLED FILES WITH OLD MODIFIED ONES - MAKE THE NECESSARY CHANGES IN THE NEW FILES.
6. Check the system data.

If you would like our professional team to update your LMS for you, we will be happy to do it for our regular installation fee of $99 - just contact us.

In version 2.0.3 we added a Free trial payment method. Free trial payment allows a student to enroll in the selected paid course free of charge for a limited period of time (can be used once per course).

Please contact us and we will provide access to the translations website.

In spite of the fact that JoomlaLMS is added to your website, it doesn’t pick up your template design but has its own. This was made on purpose to avoid any template compatibility issues and learner’s distractions (when a user enters JoomlaLMS there are no distracting elements that prevent a learner from studying).

To edit the JoomlaLMS template you need to enter the administration area of your Joomla! website, Extensions-Templates-JoomlaLMS default template. Feel free to upload the logo, change the template and background colors, fonts and the website title.

For more information please read the article How to Customize the Layout of JoomlaLMS.

In JoomlaLMS 2.x we've decided to replace an outdated web-conference tool with advanced GoToMeeting platform. The platform allows up to 100 attenders with screen sharing, video and audio conferencing.

JoomlaLMS and GoToMeeting integration allows webinars scheduling within LMS and user access directly from the course page. Scheduling date, time and attendance emails are sent to GoToMeeting to create a class session. Then, the session data is forwarded back and is depicted in your course catalog so students can see it and register for it. GoToMeeting platform is mobile competible what means more students can attend your conference while they are on the go.

Please follow the steps below to configure the JoomlaLMS-GoToMeeting integration:

1. Register a free trial or paid account at GoToMeeting Website and specify the number of organizers upon the registration.


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Note: An organizer is a teacher account which allows a teacher to organize and schedule webinars in JoomlaLMS courses. If you need to organize several webinars at the same time (even in different JoomlaLMS courses) then it is necessary to register several organizers. If you only have one organizer then this teacher won't be able to schedule several webinars at the same time even in different courses and an error message will be displayed.

2. Register an account at Citrix GoTo Developer Center


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3. Log in and go to My Apps


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4. Click Add a new App to create a new application for your GoToMeeting. Select Product API according to the version of GoToMeeting you are using. In the 'Applicaton URL' field please specify the domain name of the site where your JoomlaLMS is installed e.g. http://demo.joomlalms.com/.


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5. Click 'Create App' to complete the procedure.

6. Click on the newly created application and copy the Consumer Key to clipboard or text file.

7. Enter your site where JoomlaLMS is installed and go to administrator back-end Components -> JoomlaLMS -> Configuration -> tab Conference -> select Yes for 'Enable conference' and GoToMeeting from the drop-down menu for 'Conference type'.


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8. Go on to back-end Extensions -> Plugin manager -> System -> JoomlaLMS GoToMeeting -> specify the Consumer key in the respective field and save the changes.


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9. Now you can create webinars in JoomlaLMS courses. When you access the Webinars tool of the course for the first time you will be redirected to https://developer.citrixonline.com/ to authorize for the JoomlaLMS work with the created application. When you are redirected please log in and then click Allow to allow JoomlaLMS to work with the GoToMeeting application

Note: Any teacher who has no access to the GoToMeeting account won't be able to use the course Webinars tool.

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Users

JoomlaLMS allows you to work with users and user groups, specifying their roles and access rights accordingly. New users can be added manually, selected from the list of registered at the website users or imported from a CSV file.

The section management makes it possible to allow numerous staff members to work within one LMS system and brings clearness to the LMS users’ structure

lms users

Courses

The Courses Management section gives you a possibility to create new courses and edit the existing ones, by changing the number features: edit title, select the category for the course, set the price if the course is paid, publish or unpublish the course making it available/unavailable for the students, select starting/ending dates and specify the access level for students.

lms courses

Configuration

Under Configuration settings you will find a number of sections you can modify to make JoomlaLMS meet your personal or business requirements.

In the Global Tab you can put JoomlaLMS Front-End online or offline; select certificates storage and serial number or barcode to be printed on the certificate; change JoomlaLMS component and page titles; decide if chat and tracking should be enabled in the course; select a default language, date format and JoomlaLMS managers.

lms configuration

Additional Configuration options include:

  • Conference settings (GoToMeeting conference tool enabling);
  • Courses settings (courses list details, show/hide course properties and secondary categories mechanism);
  • Gradebook settings (selection of items to be assessed in the Gradebook);
  • Files settings (configuration of the paths to certain folders on the server);
  • Attendance (configuration of attendance days and periods);
  • Users settings (configuration of users import parameters);
  • Payments (checkout settings management);
  • Plugins (Quiz, online help, forum and pathway plugins settings configuration);

Appearance

You can manage the appearance of the first page users see after logging in to JoomlaLMS: JoomlaLMS top menu settings, result displaying options, Meta data parameters, Homepage configuration and welcome text.

lms appearance


Menu Management

You can configure top menu icons for different types of menu: the menu for non-authorized users, the menu for Home Page for logged in users and the menu for users with different user roles- Teacher, Student and CEO/parent. All the icons you set as published will be seen at the front page.

lms menu


Languages

The administrative area allows you to manage interface languages: make them available/ unavailable, export language files or import into the system files with new languages.

lms languages

Email

By managing the Global Mailbox Settings you can keep the users informed about learning assignments, activities and their status. It is possible to set the text for the message, specify the recipients’ emails or select the users with a certain role to receive the message or notification. You can also create and modify Email templates.

lms email

Subscriptions

The Subscriptions section is available for courses that are marked with the ‘Paid’ attribute. This section allows the user to subscribe for the current course using one of the offered payment processors: PayPal, 2CheckOut and so on. At the Back End you can see Sales Reports, payment lists, manage plans and discounts lists.

lms subscriptions

Plugins

The Plugins section allows you to manage JoomlaLMS functionality be means of plugins you can publish to control one or another activity: waiting lists, notifications, jComments/jReviews systems integration, languages switcher and CEO auto-assignment.

plugins lms

Back Up and Maintenance

The Backups section is intended for creating and managing backup copies of separate courses and backup copies of the whole system, what helps make the work with the system more convenient and safe.

The maintenance section allows you to check if your LMS database is up to date and fix errors if necessary.

lms backup